Special Achievement in GIS
 

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District of Columbia Government, Office of the Chief Technology Officer

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Project Goal

The District of Columbia’s Office of the Chief Technology Officer has utilized GIS for city-wide enterprise data and application services, as well as service delivery for residents, businesses, commuters and visitors. City employees such as firefighters use DC Atlas for information that better enables them to perform their work. Features range from location reporting to statistical information.

The city’s award-winning portal website, www.dc.gov, leverages GIS to guide people to points of interest in the nation’s capital, while also offering comprehensive information about those locations. The DC Guide website includes municipal data and business information. It gateways include:

• Find It – 40,000 businesses and 200 government service locations
• Get There – trip planner for directions
• Where You Live – type in an address, or select an area from a list, in any neighborhood, ward, or zip code
• Make a Map – create a customized map
• Real Property – find information about more than 170,000 properties
• Map Gallery – explore a gallery of the most popular maps
• Taxicab Fare Calculator - compute how much a taxi ride will cost

The Emergency Information Center (EIC) website provides official preparedness and emergency mode information featuring GIS-powered maps. In emergency mode, GIS maps can be created from more than 200 datasets for information on shelters, field medical care units or centers for missing persons.

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Business Problem Solved

Before the DC Guide, residents and visitors had no web site for finding the location of all government services and all businesses in DC, and how to get to them. DC government websites provided information and addresses, but no maps and directions. Commercial web sites for DC highlighted selected businesses. The District wanted to provide residents, businesses and visitors with a centralized source for information, addresses, maps and directions.

The EIC had two main goals: 1) to give District residents important general information about what to do in various emergency situations, and 2) to provide official critical information specific to an ongoing emergency. The site provides a single access point to the following types of emergency information:

• Emergency alert notification
• Terror alert status from the federal Department of Homeland Security
• Educational materials
• Location of first responders
• Evacuation routes
• Real-time data on ongoing emergencies
• Location-based instructions for people with disabilities
• PDF maps of police stations, hospitals and fire stations
• Navigation to an area by entering an address, picking a landmark, picking a neighborhood or clicking on a map.
• During non-emergencies - Location of nearest emergency services such as medical centers, hospitals, police stations, firehouses and schools.
• Similar and additional information available during emergencies – This can include but is not limited to: open shelters, water distribution, ice, food, clothing, medication, volunteer training centers, field medical care units, center for missing persons.

Technology Implemented

DC Guide’s hardware and software components:

The system’s primary hardware components are an n-tier system architecture composed of a IIS 5.0 web server with ESRI ArcIMS 4.0.1 map services, an Oracle 9i database server with ESRI ArcSDE 8.3 spatial services. The hardware vendor is Compaq (DL 760 and DL 580).

The system’s primary software components are Windows 2000 server platform, IIS 5.0 web server, Oracle 9i database, ESRI ArcIMS 4.0.1 map server, ESRI Route Server 1.0, ESRI ArcSDE 8.3 spatial server, .NET framework. Primary software vendors and packages are Microsoft Windows 2000 server platform, Oracle 9i Enterprise database, ESRI ArcIMS Route Server, ArcSDE spatial services. Customized web application development in the .NET environment.

The Emergency Information Center’s hardware and software components include:

Common GIS Servers

ODC 2 Detail Specifications

Web Server1 Webserver 2
Database Server 1 Database Server 2

ESRI Products
• ArcSDE 8.3 (Windows)
• ArcIMS 4.0.1 (Windows 2000, IIS 5.0 and Servlet Exec 4.2)

Oracle Products
• Oracle Version 9i (Windows 2000)

PPT Solutions Products
• DSF and EEDP content management software

The non-emergency site is entirely built using Dynamic Site Framework (DSF) and Electronic Events Distribution Protocol (EEDP) products provided by PPT Solutions. DSF and EEDP are run on OCTO servers based on a SQL Server database.

In non-emergencies the DSF and EEDP products wrap around the ArcIMS engine where map images are rendered.

For more information, vist: www.emergencycenter.dc.gov

Development Team Biography

The DC Guide’s development team
The database team's role was to implement and optimize the Oracle 9i database. They are responsible for the day to day maintenance and operations of the Oracle 9i and ESRI ArcSDE services. The database team consisted of: Yanli Gong (DBA) & Dan Saunshimath (DBA); System Infrastructure team: John Choi (GIS System Engineer); GIS Analyst team: Mario Field (Data coordinator), Jemaine Archie (GIS analyst), and Matthew Gilmore (GIS analyst).

The system infrastructure team's role is to implement, maintain, and troubleshoot the GIS systems. They are responsible for the day-to-day operations of the IIS 5.0 web servers, Oracle 9i database server and the ESRI ArcIMS map server.

The GIS analyst team's role is to analyze, convert and format datasets received from multiple agencies.

The Emergency Information Center development team included:

Project Sponsors – District Chief Technology Officer: Suzanne Peck and Deputy Mayor for Public Safety and Law Enforcement: Margret Nedelkoff Kellems, Esq
Project Director – Vicki DeFries
Project Manager – Marina Havan
Emergency Management Agency Input – Ned Ingraham
Lead Developer – Jin Qian
Web Developer – Jeff Martus
Graphic Designer- Trad Hughes
GIS Data layer Developer – Mario Field
Database Administrator – Dan Saundersaun
System Administrator – John Choi
Shapefile Creation Tool – Gregg Countryman
Public Outreach – Heather McNamara
Web Standardization – Jamey Harvey
Site Content Editor and Webmaster – Donna Barne