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Project Goal
Hamilton Southeastern Utilities and Sanitary Management and Engineering Company (HSE/SAMCO) is a public-private partnership providing sanitary sewer infrastructure to a suburban area just northeast of Indianapolis, Indiana. This area is one of the fastest growing regions of the country, currently serving a population of nearly 50,000 with a forecasted growth to ultimately serve 160,000.
In order to maintain control of the rapid expansion of information which the utility had to develop, maintain, and disseminate, HSE/SAMCO began implementing a GIS in 1991. At that time, HSE/SAMCO predicted the burgeoning population and resulting necessity to store their data in a fashion that would set themselves to be stewards of knowledge, to be able to better serve their own predicted requirements and those of their customers. As a result, HSE/SAMCO’s GIS has become a true enterprise system providing solutions across multiple disciplines and common boundaries.
GIS has become the technology that is used to combine information from the day-to-day engineering and surveying that occurs in their district into a common form to improve their business processes.
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Business Problem Solved
With data generated daily from operations such as surveying to create as-built inventories, facility maintenance work order management, design data aggregation from multiple developers, and regular data maintenance throughout the organization, HSE/SAMCO has deployed GIS technology to provide the community with the capability to view, query, analyze, and print current and accurate GIS information on demand, at any time, from anywhere.
As a recent example of their commitment to improving service, HSE/SAMCO implemented a web-based utility locate application that will save an estimated $280,000 per year. By filtering locate requests that fall outside their jurisdiction, and using a unique surveying application that improves base station remote access through the Internet, HSE/SAMCO’s staff has initially eliminated 25% of work orders and improved locate efficiency by 30%. Coupled with a GIS website that saves hundreds of hours per year in phone and walk-in support, the GIS is providing improvements and services that surpassed everyone’s expectations.
By embracing GIS technology early in their life cycle, HSE/SAMCO has made extraordinary contributions to not only their own success, but to the entire community as well. They continue to set new precedents by continually expanding the integration of GIS technology into every aspect of their organization.
Technology Implemented
In order to maintain control of the enormous amount of data and immense number of contractors in the area, HSE/SAMCO began developing a GIS in 1991. Over the last 13 years, HSE/SAMCO’s GIS has become an enterprise system providing solutions across multiple disciplines. With services like data inventory and preparation from multiple sources, work order posting and data maintenance, HSE/SAMCO users are able to view, query, analyze and print water/wastewater
GIS information on demand, at any time, from anywhere. Solutions include a Real Time Kinematic GPS communication system that uses a network of GPS base stations and allows survey grade as-built data to be collected with the ease of current GIS processes; a new tool for obtaining subsurface infrastructure data safely and easily; and a software package that retrieves utility locate requests, filters, sorts, and automatically creates coordinate point files for location in the field.
The development and use of GIS applications to assist in engineering design and in planning future development will be explored as part of a broader vision of GIS and the design professions.
Development Team Biography
James C. Hart, P.E., C.E.A.
Mr. Hart has more than twenty years of engineering and utility management experience. Mr. Hart has been the Director of Engineering for Hamilton Southeastern Utilities and Sanitary Management and Engineering Company (HSE/SAMCO) for more than 15 years. He has a B.S Chemical Engineering from Purdue University, West Lafayette, IN and a Masters of Business Administration, University of Indianapolis, Indianapolis, IN.
Mr. Hart is a Registered Professional Engineer in the states of Indiana, Ohio, Kentucky, Michigan, Illinois, and Wisconsin and a Certified Environmental Auditor through the National Registry of Environmental Professionals as well as a State of Indiana Class 1 Certified Wastewater Treatment Plant Operator. He has Professional Affiliations with American Society of Civil Engineers, National Registry of Environmental Professionals, National Society of Professional Engineers, and the Water Environment Federation.
Mr. Hart’s projects have included complex manufacturing, industrial, and chemical processing facilities, commercial buildings and residential development, including clients such as Eli Lilly & Co., A.E. Staley, General Foods, Ford Motor Co., Delco Electronics, Fisher Guide Division of General Motors, and many municipal clients throughout the Midwest.
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