2023 SAG Award Winners

Dubai Police

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Project Goal

This is a state-of-the-art GIS project running on the latest ArcGIS system capabilities from Esri. The purpose of this project is to establish a centralized Enterprise GIS system that can serve all police departments, enable the Command-and-Control Centre with location intelligence capabilities to optimize current police operations and empower better decision making. With this implementation, Dubai Police has adopted a System of Record, System of Engagement and System of Insight. This project has moved Dubai Police to be one of the best implementers of Esri Technology in Law Enforcement and Public Safety, and the adoption of all other departments in Dubai Police for Esri Technology thus scaling up the adoption horizontally and vertically within the organization.
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Business Problem Solved

- The GIS implementation considered to be a very powerful tool for decision makers to take the right action.

- Study and analyze the current zones and resources and propose the best standby location for available patrol cars, best route aiming at reducing response time and reducing future crimes.

- Having full visualization of Dubai Police resources on one map (situation awareness dashboard) to take better decision related to resources distribution, trend of crimes and adding\shifting resource for each patrol zone.

- Classifying Dubai zones into three categories based on an automatic process and algorithms. This process used to calculate the weight of multiple factors (such as POIs, Banks, Tourism areas, etc.) in each areas regularly and classify the zone accordingly to distribute the right resources at the right zone based on the nature of the area.

- Study and analyze the locations with higher crime rate and poor response time based on historical data and take actions

Technology Implemented

• ArcGIS Pro
• ArcGIS Enterprise
• ArcGIS Network Analyst
• ArcGIS Spatial Analyst
• ArcGIS GeoAnalytics Server
• ArcGIS Web AppBuilder developer edition
• ArcGIS Experience Builder developer edition
• ArcGIS Runtime SDKs

Development Team Biography

•Command & Control Center Team:
- Deputy Director of Operations affairs
- Deputy Director of Telecom and Technologies affairs
- Head of Technical support department
- Head od GIS section