2023 SAG Award Winners


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Project Goal

Yamato Transport Co., Ltd. recorded its record-high number of parcel deliveries in FY2021 with 2,275.62 million pieces, up 8.5% from the previous year (46.6% domestic market share: No. 1 in Japan*). The company will continue to be responsible for Japan's largest scale of deliveries. The company will continue to be responsible for the largest scale of deliveries in Japan and will utilize an "area management system" using ArcGIS to solve various issues the logistics industry will face, such as the 2024 problem (driver shortage, etc.) and climate change issues (carbon neutral, etc.).
*Survey by the Ministry of Land, Infrastructure, Transport and Tourism, 2021

Business Problem Solved

Yamato Transport Co., Ltd. has developed the "Area Management System" with ArcGIS. With this system, they improve the efficiency of delivery operations and parcel information (area, time, person in charge, type, number of pieces, etc.), which was previously managed in an analog manner.

Technology Implemented

·ArcGIS Enterprise Standard(32Core)
·ArcGIS Desktop Standard
·ArcGIS Developer Subscription Premium

Development Team Biography

The project team consisted of eight members of Yamato Transport Co., Ltd., including the manager of the Transportation and Delivery Operation Systems Department, who designed and built the internal workflow based on the system, three members of the department, and four members of the Digital Promotion Department. In addition, 28 system developers of Yamato System Development Corporation Co., Ltd., engaged in the system development.