2025 SAG Award Winners

North Carolina Deptment of Transportation and North Carolina Dept. of Information Technology

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Project Goal

The North Carolina Department of Transportation faced a challenging period during its response to Hurricane Helene. With the support of the NC Dept. of Information Technology NCDOT utilized a wide array of Esri tools to provide timely and accurate data for rapid decision making. Many of the tools utilized during the storm provided data that saved lives while other products continue to support the recover effort.
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Business Problem Solved

Hurricane Helene proved to be a complex event with a variety of issues – some anticipated proactively and many on-the-fly configurations for new problems that could not be anticipated. Some examples of problems that were tackled includes capturing damage occurrences accurately, providing imagery from NCDOT Photogrammetry in a timely manner, routing of first responders into damaged areas and communicating road closures to the public. NCDOT provided coordination between over 40 agencies to provide access to data and scaling of resources to ensure availability.

Technology Implemented

ArcGIS Pro 2.9-3.3, ArcGIS Enterprise, ArcGIS Online, Roads and Highways, ArcGIS Hub, ArcGIS Experience Builder, Survey 123, ArcGIS Dashboards, Instant Apps and ArcGIS Field Maps.

Development Team Biography

Eric Wilson: GIS Manager
Raquel Bensadoun: Geospatial Services Supervisor & Situation Response Team Lead

Jeremy Aycock: GIS Analyst

Jaimie Nevins: Aviation GIS Analyst
William (Stacy) Culpepper: GIS Analyst

Eddy Shipman: GIS Application Development Supervisor

Kyle Hirvela: GIS Developer

Abhijit Raikhelkar: GIS Developer

David Chrest: GIS Analyst

Brooke Boyle: GIS Project Delivery Supervisor

Laura Gibson: GIS Prioritization Team Lead

Jacob Turner: GIS Training Lead

Ryan Arthur: GIS Systems Engineer

Will Davies: GIS Cloud Architect

Marc Swartz: Photogrammetry Engineer

Massiel Perez: State Maintenance Operations Engineer

….and the dozens of additional engineers, analysts, and 2000+ field workers who responded and continue to rebuild our roads every day.