2025 SAG Award Winners

Bank of America, Global Corporate Security

Project Goal

Many organizations face operational risks that are growing increasingly dynamic, and our program aims to anticipate, prevent, and respond to these potential dangers through a proactive and reactive centralized reporting model, which prompts downstream departmental engagements to ensure a timely response and situational awareness among appropriate stakeholders.

Project development was initiated as a proof-of-concept to realize the utility and advantage of leveraging the ESRI ArcGIS product suite and available geospatial tools to improve our program capabilities. Initial objectives were to improve the early detection of incidents that may be impactful and our response by consolidating data sources into a single application for official use. In addition, to build an application that leverages ArcGIS GeoEvent Server and Survey123 to create operational efficiencies by reducing the large volume of unactionable data from providers that previously required manual review by our personnel.

Business Problem Solved

Developed GeoEvent services that polled information from several third-party providers and deployed geo-fencing parameters to determine the incident's potential relevance. Geo-fencing parameters measured incident proximity to assets against adjustable buffers based on the provider's severity rating system. Since dashboard application adoption, this approach has resulted in a considerable reduction (approximately 70%) in overall volume from third-party vendors.

Provided more analytical data/geospatial tools and allowed access to proprietary and external authoritative data sources in a consolidated dashboard application. Allows team personnel to document additional information related to their findings by incorporating Survey123.

Displays numerous geospatial data sets in real-time, allowing personnel to easily visualize the threat landscape. Ensures personnel can make evidence-based decisions to determine appropriate responses, engagements, and report issuance.

Technology Implemented

The technology used for the project includes Enterprise Portal, ArcGIS Sites, ArcGIS Dashboards, ArcGIS GeoEvent Server, WebMap Apps, and Survey 123.

Development Team Biography

SOACC Intelligence and Analysis Project Lead: Brian Cope

Global Technology Project Lead: Lorie Walker

Physical Security Technology Integration, Initiatives and Strategy Project Leads: Christi Coverston, Ben West, and Imaobong Ndon

ESRI Technical Consultants and Advisors: Devon Piernot, Matthew Martin, and Devon Bench

Project Manager: Kim O'Boyle