2021 SAG Award Winners

City of Cayce

Project Goal

The City of Cayce is transitioning from an analog paper-based system of record into a digital one. Nowhere is this more apparent than within the Utilities Department, where as recently as 2017, field crews had to reference paper maps to locate assets. The main project goal over the past three and a half years has been the creation of a cohesive GIS inventory for the entire city. This project has advanced by leaps and bounds during that time period.
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Business Problem Solved

There have been numerous issues solved by the increased presence and influence of GIS. Fire hydrants have been georeferenced, increasing the ability of utility crews to find and maintain them, and enhancing the fire department's capability in combatting flames. A mapping gallery has been published to the city's website making internal GIS data available to the public for the first time. Collector-based apps have been provided to numerous staff members across the city to ease the collection of GIS resources out in the field. Record drawings have been digitized, virtually negating the need to reference physical maps. As the influence of GIS grows across the city and more departments adopt its use, it has continued to provide solutions where none were found even recently.

Technology Implemented

The city uses ArcGIS Online as its primary mode of consumption. ArcGIS Pro is used for a great deal of behind-the-scenes management, and ArcGIS Desktop is used for certain projects. The city intends to move to an ArcGIS Pro-only format by the end of 2022.

Development Team Biography

Bob Hawks is the GIS Analyst for the Cayce Utilities Department. In this role, he has been instrumental in setting up a cohesive GIS architecture, not just for utilities, but for the city as a whole. Bob graduated with a BA in Geography from the University of South Carolina in 2011. He is currently working on a MS in Geospatial Information Science from Kent State University. He has roughly 11 years of GIS experience, and has worked in planning, healthcare research, utilities, and state and local government.