2021 SAG Award Winners

Fairbanks North Star Borough

Project Goal

The Fairbanks North Star Borough, in 2020 and 2021, successfully implemented several Esri solutions leveraging the Enterprise platform.
• Customized the Esri Election solutions to engage the public during the 2020 municipal elections.
• In response to the COVID-19 pandemic, the created a COVID Risk Matrix to help inform borough leadership, staff and the community of the overall risk of COVID-19.
• Created an interactive web map tool that allows citizens of the borough to find the commissioners who oversee their services areas.
• Used Survey 123 and a Dashboard to allow the public to apply for CARES funding and view the results of the program.
• Launched a ‘Citizen Problem Reporter’ application which will allow citizens of the borough to report problems.
• Created a web solution for summarizing the list of capital improvement projects and their scoring.
• Deployed Air Quality Dashboard web mapping solution that shows the AQ forecasts and real time data from the instruments.
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Business Problem Solved

The Fairbanks North Star Borough solved several problems and modernized workflows and technology by creating and using Esri’ solutions. There was little to no use of paper or PDF printouts required or used for many of these workflows. Many of the solutions and applications improved the Fairbanks North Star Borough’s transparency with the public and citizen engagement. The tools helped provide information that was easily accessible and viewable on mobile devices such as cell phones and tablets.

Technology Implemented

The Esri technology used for implementing and deploying the solutions and applications includes ArcGIS Pro, ArcGIS Online, Esri Enterprise, ArcGIS Dashboard, Web AppBuilder, Experience Builder, ArcGIS Hub, Survey 123, and Esri's web hook tools for integration with Microsoft Power Automate.

Development Team Biography

The Fairbanks North Star Borough has been successful in deploying, designing and creating these solutions because of the help and efforts from multiple individuals and teams. The GIS Division at the Fairbanks North Star Borough (Bridget Hamilton, Bryn Dunbar, Keith Forte, Ben Molina, led by Blake Moore) was heavily involved with many of these projects. Laurin McKenna, from the Information Integration Team at the Fairbanks North Star Borough, provided programming support and post processing support for some of these projects. Brittany Smart and Jacob Lincoln, in the Mayor’s office of the borough, were also deeply involved with some of these projects. Considerable support, efforts and assistance was contributed from the Esri EAP program, including Angela Lalonde, Chris Marsh, Travis Butcher, Morgan Ripp, Breanna Leake, Derek Hoshijo, Tim Hollingshead and Hannah Whidden.