2023 SAG Award Winners

Town of Tonawanda, Engineering Department and Geocove Inc.

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Project Goal

With growing budgetary limitations, the Town of Tonawanda (Town) Engineering Department, along with their partner, Geocove, leverages Esri technology to facilitate efficient workflow for all departments (Planning, Building, Highway, Water & Sewer, Streetlight, Assessor and Public Safety). Recently, the need has arisen to manage not just asset locations through the GIS, but the complete information cycle surrounding the asset.
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Business Problem Solved

The Town continues to build, verify and maintain their GIS datasets for all departments, along with Esri partner, Geocove. Ongoing examples include the Water & Sewer department’s LCRR solution, the Highway Department’s Tree inventory and management apps, and the COVID facility management system that evolved into a facility and record management platform.
The Town recently purchased streetlights from the local utility company. Esri solutions were used to identify fixtures for purchase, tracking the conversion project and are currently used for operation and management of the system. Additionally, ADA complaints are tracked through the GIS, from field inventory of trip hazards through follow up on future repairs, including identifying, prioritizing and documenting statuses and responsibilities. Technologies used for these two solutions include Portal, Survey123, ArcGIS Workforce and Dashboards.

Technology Implemented

ArcGIS Pro, Web Portal, Survey123, Workforce, Arrow Gold GNSS Receiver, and Smart Phones