Project Goal
The lack of real-time visibility into inspection and repair progress made it difficult for managers to track the status of problem areas. We needed a more efficient way to manage inspections and ensure data accuracy. Specifically, we struggled with analyzing inspection data and providing real-time visibility into the progress of inspections and repairs.Business Problem Solved
To address these challenges, we implemented ArcGIS Field Maps and ArcGIS Dashboards, leveraging its Small Utility Enterprise Agreement. Implementing Field Maps and Dashboards was a strategic decision to modernize the inspection workflow.
New mobile inspection forms automatically capture location, time, and inspection details. Field Maps allow crews to access critical information about assets and infrastructure in real time, improving data accuracy and reducing the risk of errors. We also use Dashboards to provide real-time visibility into inspection and repair progress for managers. All viewers see consistent color coding and a single source of truth for inspection status and repair types.
Technology Implemented
ArcGIS Online, ArcGIS Pro, Dashboards, Experience Builder, and ArcGIS Enterprise
Development Team Biography
Mark Dinkel, GIS/OMS Manager
Mario Diaz, GIS Coordinator
Jeanine Biera, Dispatcher II
Brandon Barrett, Director of Operations