2026 SAG Award Winners

PT Pertamina (Persero)

Project Goal

- Increase asset integrity through digital system assisting monitoring and alert on specific asset status and permit.

- Cost optimization on asset evaluation and monitoring process making sure all asset are operable and clear permit condition

- Knowledge and data analytic centre supporting top level decision making in terms of resource allocations and optimization

- In depth data analytic supporting company business needs especially in challenging times
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Business Problem Solved

- Abundance asset and infrastructure data needs to be sort and analyze

- Integrity of assets in terms of operation and compliance continuously needs assessment

- High cost asset monitoring and assessment in each business function

- High Maturity asset or mature assets creates high demands maintenance and monitoring

- Operation and maintenance of asset is highly regulated by government

Technology Implemented

SYNERGY Geospatial Permit Management System - The architecture for our geospatial permit management system, SYNERGY, with ArcGIS Enterprise Pertamina as the core platform for managing and serving all geospatial data and services. Data is sourced from master data assets, sub-holding applications, and external regulators, while all permit documents are stored in a centralized document repository. The data flows into a datalake for raw processing and a geodatabase for spatial storage, with a key step being the coordinate conversion using Azure serverless functions to transform document-based coordinates into ESRI spatial formats. For analysis, ArcGIS Pro is used to generate feature and map services, and structured data is stored in the Datamart Synergy for reporting and analytics. On the user side, the system is supported by the Synergy Web App for permit management, the Synergy Dashboard for visualization, an AI-powered chatbot for quick information access, and ArcGIS Field Maps.