2024 SAG Award Winners

Roads and Transport Authority (RTA)

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Project Goal

The Road and Transport Authority (RTA) of Dubai has set a benchmark in the utilization of geographic information systems (GIS) by developing an Enterprise GIS Platform (EGP) with ESRI technology. This project exemplifies how geospatial technology can be harnessed to enhance decision-making, operational efficiency, and service delivery within a governmental context. It aligns with Dubai Government's strategic goals and leverages the Dubai Government-Esri Enterprise Agreement to its full potential.
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Business Problem Solved

The RTA faced a multifaceted business problem centered on improving operational efficiency, decision-making, and stakeholder engagement within its urban transport and infrastructure projects. Prior to the implementation of the Enterprise GIS Platform (EGP), data was siloed across departments, leading to inefficiencies, duplicated efforts, and challenges in making informed decisions. There was a pressing need to streamline operations, enhance the quality of services provided to the public, and foster better collaboration among internal departments, external government entities, and the broader community.

Technology Implemented

For the implementation and deployment of the Road and Transport Authority's (RTA) Enterprise GIS Platform (EGP), a suite of Esri's ArcGIS technologies was strategically utilized. These technologies were chosen for their robustness, scalability, and ability to integrate with existing systems, ensuring that the EGP could meet the complex needs of urban planning, transportation management, and service delivery. key Esri technologies deployed in the EGP:
1. ArcGIS Enterprise
2. ArcGIS Online
3. ArcGIS Pro
4. ArcGIS Hub
5. ArcGIS Field Maps
6. ArcGIS Dashboards

Development Team Biography

The project team responsible for the implementation and deployment of the Road and Transport Authority's (RTA) Enterprise GIS Platform (EGP) comprised a diverse group of professionals with expertise in GIS, IT infrastructure, project management, and urban planning.
The GIPS team, along with their dedicated colleagues, collaborated closely to ensure the success of the RTA’s Enterprise GIS Platform, leveraging their diverse expertise to create a robust, innovative solution that serves the needs of Dubai’s transportation authority and its stakeholders.